Wix Review

SEE WHAT USERS HAVE TO SAY

Trustpilot Rating: 4.6 out of 5 from 9,177 reviews

“I wasted years having a website and membership on Kajabi. I moved to Wix, and it's awesome. They guide you to maximize the set-up, your income, your sales channels, and your SEO, and so far, I've been able to do it all myself and not have to hire an expert. I love that I get notifications on my phone for people on my site, questions, and sales. I wish I had switched over years ago.”

“I'm sure you know if you’re reading this how frustrating building a page on a website can be, especially if you’re learning for the first time and just can't complete a simple task. This was my experience, so I reached out to ask for help, and literally minutes later, my issue was resolved. The customer service was top class with a polite, cheerful person helping me to complete my work. I would highly recommend not just for customer service but making site building easy. top marks from me. ”

“The Wix site is incredibly user-friendly and interactive. Things are very straightforward, and I was able to set up a full online store in just a few total hours of work. It is also easy to leave and pick up where you left off. The customer service experts and amazing and very helpful.”


COMPANY BACKGROUND

Wix.com is a cloud-based website builder founded in 2006 by Avishai Abrahami, Nadav Abrahami, and Giora Kaplan. The company is headquartered in Tel Aviv, Israel, and has offices in several other countries around the world, including the United States and Germany.

Wix.com offers a range of customizable website templates and an intuitive drag-and-drop editor, making it easy for users with no technical knowledge to create professional-looking websites. The platform also provides advanced features such as e-commerce tools, marketing and SEO tools, and third-party app integrations.

Over the years, Wix.com has grown to become one of the most popular website builders in the world, with over 200 million users in 190 countries. The company has also expanded its offerings to include additional products and services, such as a logo maker, business management tools, and website design services.

Wix.com has received numerous awards and recognitions over the years, including being named a "Leader" in the Gartner Magic Quadrant for Website Builders and being named "Best Overall Website Builder" by TechRadar in 2020.


WHAT DO THEY OFFER?

As a website builder, Wix.com offers a variety of features and tools to help users create and customize their own websites without requiring advanced technical skills. Here are some of the key features offered by Wix.com:

Drag-and-drop editor - Wix.com provides a user-friendly drag-and-drop editor that allows users to easily add and arrange text, images, videos, and other elements on their website.

Templates - Wix.com offers a wide range of customizable templates for different types of websites, including blogs, portfolios, online stores, and more.

App market - Wix.com provides a marketplace with hundreds of third-party apps to add additional features and functionalities to your website, such as contact forms, calendars, social media feeds, and more.

Mobile optimization - Wix.com ensures that all websites created on the platform are optimized for mobile devices, which is crucial for reaching users who use their smartphones to browse the web.

SEO tools - Wix.com provides built-in SEO tools to help users optimize their website for search engines, including custom meta tags, sitemaps, and Google Analytics integration.

Hosting and security - Wix.com provides secure web hosting and SSL encryption for all websites created on the platform.

Customer support - Wix.com offers customer support through a variety of channels, including phone, email, and a comprehensive help center.

CAN I REALLY BUILD A WEBSITE WITHOUT KNOWING HOW TO CODE?

Yes! With Wix.com, you can build a website in just a few hours, without knowing how to code! Just choose a template that fits your needs and customize it using the platform's drag-and-drop tools. You can add text, images, videos, and other elements to your website, and the platform will take care of the underlying code and technical details. Wix.com also provides a range of advanced features and integrations, including e-commerce tools, marketing and SEO tools, and third-party app integrations, which allow you to customize your website further and add additional functionality.

While some technical knowledge can be helpful when using Wix.com, it is definitely not necessary. The platform is designed to be easy to use and accessible to anyone, regardless of their technical background. So if you're looking to create a website but don't know how to code, Wix.com can be a great option.


WHO SHOULD USE WIX.COM?

Wix.com can be a good option for a variety of users who want to create a website quickly and easily without knowing a single code: mommy bloggers, sole entrepreneurs, yoga teachers, students, etc. Here are some groups of people who may benefit from using Wix.com:

Small business owners: Wix.com offers a range of features for small business owners, including the ability to create an online store, accept payments, and manage appointments.

Bloggers: Wix.com provides a range of customizable templates specifically designed for bloggers, making it easy to create a blog and start publishing content.

Freelancers: Wix.com offers a variety of templates for portfolios, making it easy for freelancers to showcase their work and attract new clients. Wix.com is ideal for musicians, photographers, artists, and more.

Nonprofits: Wix.com provides templates and features specifically designed for nonprofits, such as donation forms and event management tools.

Individuals: Wix.com can be a good option for individuals who want to create a personal website, such as a portfolio or online resume.

IS IT GOOD FOR E-COMMERCE

Yes, Wix.com is a good platform for e-commerce. Wix offers a robust set of e-commerce features that allow businesses to sell products and services online. Some of the e-commerce features provided by Wix include:

Online store templates - Wix offers a variety of customizable templates that are designed specifically for online stores.

Product pages - Wix allows you to create detailed product pages with images, descriptions, and prices.

Payment options - Wix supports a range of payment options, including credit cards, PayPal, and offline payments.

Inventory management - Wix provides tools to help you manage your inventory, track orders, and handle shipping and tax calculations.

Marketing tools - Wix offers built-in marketing tools to help you promote your online store, including email campaigns, social media integrations, and SEO optimization.

Mobile optimization - Wix ensures that your online store is optimized for mobile devices, which is important for reaching customers who use their smartphones to shop.

Overall, Wix provides a user-friendly platform for building and managing an online store, making it a good choice for small to medium-sized businesses looking to start selling online.


BUT IS IT GOOD FOR BUILDING AN ONLINE SHOP?

Wix.com offers a variety of features to help users build and manage online stores, making it a good option for e-commerce websites. Here are some of the key features and capabilities of Wix.com's e-commerce platform:

Product Management: Wix.com's e-commerce platform allows you to create and manage product listings, including images, descriptions, prices, and variations (such as size or color).

Shopping Cart and Checkout: Wix.com provides a customizable shopping cart and checkout process, with options for multiple payment methods, including credit card, PayPal, and offline payments.

Shipping and Tax Settings: Wix.com allows you to set up shipping rules based on weight, location, and other factors, as well as manage tax settings for your store.

Order Management: Wix.com provides tools for managing and tracking orders, including order fulfillment and tracking.

Marketing and Sales Tools: Wix.com offers a range of marketing and sales tools to help you promote and grow your online store, including discounts, coupons, and abandoned cart recovery.

App Integrations: Wix.com allows you to integrate with various third-party apps to enhance your store's functionality, such as accounting software or email marketing tools.

With Wix.com's e-commerce platform, you can sell a variety of products, including physical goods, digital products, and services. Additionally, Wix.com supports multiple languages and currencies, making it possible to sell products internationally. Overall, Wix.com's e-commerce platform offers a range of features and capabilities for users looking to build and manage an online store.


IS WIX.COM GOOD FOR MOBILE SITES?

Yes, Wix.com is a good platform for creating mobile sites. Wix offers a range of mobile-responsive templates and tools that make it easy to design a mobile-friendly website.

Wix's templates are optimized for mobile devices, which means that they automatically adjust to fit different screen sizes and resolutions. You can also use Wix's drag-and-drop editor to customize your site's design and layout for mobile devices.

In addition, Wix provides various features that enhance the mobile user experience, such as click-to-call buttons, social media integration, and mobile-friendly forms. Wix also has the option to preview your site in mobile view, so you can see how your site will look on a mobile device before publishing it.


DO WE RECOMMEND WIX TO FREELANCERS, ARTISTS, PHOTOGRAPHERS, AND OTHER CREATIVE PROFESSIONALS?

Yes, we highly recommend Wix.com to freelancers, artists, musicians, photographers, and other creative professionals. Here are some reasons why:

Easy to use: Wix is a user-friendly platform that doesn't require any coding skills. You can easily create a professional-looking website using Wix's drag-and-drop editor.

Customizable templates: Wix offers a wide range of templates that are specifically designed for creative professionals. These templates are fully customizable, so you can make your website look exactly how you want it to.

Visual elements: Wix allows you to easily add visual elements to your website, such as galleries, videos, and animations. This is particularly useful for freelancers, artists, and photographers who want to showcase their work.

SEO optimization: Wix offers a range of SEO tools that can help you optimize your website for search engines. This can help your website rank higher in search results and attract more visitors.

E-commerce capabilities: If you're a freelancer or artist who wants to sell your work online, Wix offers e-commerce capabilities that allow you to set up an online store and sell your products directly from your website.

Wix.com is a great choice for freelancers, artists, photographers, and other creative professionals who want to create a professional-looking website without any coding skills. With its customizable templates, visual elements, SEO optimization, and e-commerce capabilities, Wix can help you showcase your work and attract more clients.


HOW SECURE IS IT?

Wix.com takes security very seriously and employs a number of measures to keep user data and websites secure. Here are some of the security features and practices offered by Wix.com:

SSL encryption - Wix.com provides SSL encryption for all websites hosted on the platform, which helps to protect sensitive data such as login credentials and payment information.

Data protection - Wix.com complies with GDPR (General Data Protection Regulation) and other data protection laws, ensuring that user data is protected and handled responsibly.

Server security - Wix.com uses industry-standard security protocols and firewalls to protect its servers and prevent unauthorized access.

Automatic backups - Wix.com automatically backs up all websites hosted on the platform on a regular basis, which helps to ensure that user data is not lost in the event of a security breach or other issue.

Password protection - Wix.com requires users to create strong passwords and offers tools to help users manage and reset their passwords.

Two-factor authentication - Wix.com offers two-factor authentication, which adds an extra layer of security by requiring users to provide a second form of authentication, such as a code sent to their mobile device.

PRICING

Wix.com offers a range of pricing plans to fit different budgets and website needs. Here is an overview of Wix.com's pricing and plans:

Free Plan - Wix.com offers a free plan with limited features, including 500MB storage and bandwidth, and Wix ads on your site.

Connect Domain - This plan starts at $4.50 per month and includes 1GB bandwidth, 500MB storage, and the ability to connect a custom domain name to your site.

Combo Plan - This plan starts at $16 per month and includes 2GB bandwidth, 3GB storage, 30 minutes of video, a free domain for one year, and the ability to remove Wix ads from your site. This is best for personal use only.

Unlimited Plan - This plan starts at $22 per month and includes unlimited bandwidth, 5GB storage, 1 video hour, and the ability to add a form builder app or site booster app. This plan is ideal for entrepreneurs and freelancers.

Pro Plan - Considered as the best-value plan for complete online branding, this plan starts at $27 per month and includes priority support, unlimited bandwidth, 50GB storage, 2 video hours, as well as the ability to add a professional logo to your site.

VIP Plan - This plan starts at $45 per month and includes priority support, unlimited bandwidth, 100GB storage, 5 video hours, and the ability to add a professional logo and social media logo files.

Business Basic Plan - This plan starts at $27 per month and includes e-commerce features, such as the ability to accept payments, manage products, and track orders.

Business Unlimited Plan - This plan starts at $32 per month and includes all the features of the Business Basic plan, plus additional storage, a professional logo, and the ability to send automated abandoned cart recovery emails.

Business VIP Plan - This plan starts at $59 per month and includes all the features of the Business Unlimited plan, plus priority support and the ability to create and send professional invoices.

It's important to note that the prices listed above are for annual subscriptions, and the monthly price may be higher for month-to-month subscriptions. Additionally, some advanced features and add-ons may come with additional fees. Overall, Wix.com's pricing and plans offer a range of options for users with different budgets and website needs.


CUSTOMER SUPPORT

Wix.com offers customer support through various channels, including phone, email, and live chat. The platform also provides a comprehensive help center with articles, tutorials, and video guides to help users troubleshoot issues and learn how to use the platform.

The platform has a reputation for providing timely and helpful responses to customer inquiries, and the help center is well-organized and easy to navigate. Wix.com also offers a dedicated support team for e-commerce users, providing additional assistance with setting up and managing online stores.

In addition to standard customer support channels, Wix.com has an active community forum where users can connect, share tips and advice, and get help with specific issues. This can be a valuable resource for users who are just starting out with the platform and may have questions or need guidance.

Overall, while some users have reported issues with Wix.com's customer support in the past, the platform has made significant improvements in recent years and is generally regarded as a reliable and responsive provider of customer support services.


VERDICT

After carefully testing Wix, taking user input, and comparing it to other website builders available, we are confident that it is a great website builder for the appropriate customers. In general, we suggest Wix for anyone who desires a simple and enjoyable building experience without having to sacrifice aesthetics or features. Wix is especially suitable for small businesses because of its internal features, SEO tools, and effective marketing options.

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