LastPass Review

LASTPASS KEY DATA:

GENERAL INFO:

Price: From $3/month
Money-back guarantee: None, but has a 30-day trial offer
Desktop apps: Windows, macOS, Linux
Mobile apps: Android, iOS
Browser extensions: Chrome, Firefox, Safari, Edge, Internet Explorer, Opera, and Lollipop browser for Android; Windows RT; Windows Phone
Number of devices you can sync: unlimited

CORE FEATURES:

Password storage: YES
Password generator: YES
Password recovery: YES
Autosave and autofill: YES
Import and export passwords: YES
Allows secure sharing of passwords: YES

SECURITY FEATURES:

Multi-factor authentication: YES
Password strength checker: YES
Data breach scanner: YES
Independent audit: YES

EXTRAS:

Secure notes storage: YES
Credit card details storage: YES
OCR scanner: NO
Emergency access: YES
Trusted contacts: YES
Password inheritance: YES

SUPPORT:

Live Chat: NO
Email Support: YES
Phone Support: For business accounts only
Ticket Support: YES


SEE WHAT USERS HAVE TO SAY

“Fantastic product. I cannot even begin to count how many hours this service has saved not only myself but my family when handling deceased matters. The LastPass Emergency Access feature was a godsend.”

“ Lastpass gives me peace of mind when I have logins for every single website. Every time I hear about a data breach I think "sucks to be you" as with randomly generated passwords that get rotated regularly and MFA on my last pass account I am much more protected.”

“ I have used LastPass in premium subscription for a couple of years now and am very happy with it. Works well across OSes and browsers and mobile too. The user interfaces are not always pretty, rather utilitarian. That would be something to improve, following competitors. But the service is reliable and LastPass has done a great job over the years to actually keep my data safe, I guess. I appreciate the wealth of options for two-factor authentication, too.”


FEATURES

Believe it or not, there are still people using hello123 or 123456 as their default password. Guilty? Can't blame you! A Google study reveals that an average American maintains around 27 online accounts with passwords. Now, imagine if some of these accounts require password update every few months or so. It's impossible to keep up! Thanks to LastPass, those days are gone. Check out what you'll get from this password manager:

Username Generator - creates unique, random, and secure usernames.

Password Generator - creates strong, unique, hack-proof passwords.

Autofill - saves you time logging in, making payments, or shopping online, especially from your tiny phone, where manually typing information can be difficult. This feature automatically fills in usernames, passwords, contact numbers, addresses, credit card information, and more.

Password Vault - it acts as a digital safe for all your valuable data:
passwords, secure notes, credit card numbers, and other personal information. It protects your data while making them easily accessible from all your devices. This is essentially what makes the autofill feature possible.

Secure Notes - lets you add any information you want safe into the password vault as secure notes. Other than passwords, you may want to store important documents and information such as your health insurance cards, WiFi passwords, membership cards, social security cards, driver's licenses, photos, PDFs, and more!

Multi-Access Device Syncing - when you add a new password or any other item on one device, it automatically syncs to all your other devices - on your desktop, laptop, mobile phone, iPad, or tablet.

Item Sharing - securely share passwords, log-in credentials, and other saved items with one or more people.

Password Recovery - while other password managers only offer one or two password recovery options, if any, LastPass offers four: desktop recovery, mobile account recovery, master password hint, and SMS account recovery.

ARE THERE ANY EXTRAS?

Of course! Nowadays, keeping your online accounts secure takes more than just strong password management. LastPass also offers the following features as an added layer of security:

Dark Web Monitoring - LastPass actively checks your stored email addresses against a database of breached credentials and alerts you if any of them is at risk.

Secure Digital Wallet - forgot your wallet at home? No worries! You can access your stored credit cards and make payments from your smartphone, laptop, or tablet!

LastPass Authenticator - allows one-tap login into any sites that support Google Authenticator via push-based verifications. This is a quick and easy way to enable multifactor authentication when logging into popular sites like Google, Amazon, Facebook, WordPress, Evernote, and more.

1 GB Encrypted File Storage - think some files are too sensitive or valuable to have in your dropbox or smartphone photo folders? With LastPass, you can store up to 1GB worth of files like passport or driver's license photos in an encrypted vault!

Emergency Access - LastPass offers an easy and secure way to share your passwords and login credentials to one or more trusted contacts in the event of death, incapacitation, or any other emergency.

IS IT SAFE AND RELIABLE?

To keep your "digital valuables" absolutely secure, LastPass safeguards its vault with bank-grade encryption (256-bit AES) and TLS certification. It even protects your data from themselves by utilizing the zero-knowledge model, which means not even anyone who works for LastPass can access your saved passwords.

In addition to end-to-end encryption, LastPass also offers advanced MFA solutions like face and fingerprint-based authentication methods and 3rd party authentication tools like Yubikey. Finally, LastPass is SOC 2 compliant, so you can be sure that independent third-party auditors have reviewed their controls and processes.


COMPATIBLE PLATFORMS AND EASE OF USE

Getting started with LastPass is quick and simple, but for those not used to working with apps and computers, LastPass has developed a great onboarding process. New users can take a "tour" of their vault — a walkthrough showing all the features, how things work, and what one can do with it. LastPass works seamlessly with Chrome, Firefox, Safari, Opera, and Microsoft Edge and supports major platforms including Windows, Mac, Linux, Android, and iOS.


PRICING AND PLANS

LastPass Premium is available for only $3/month, which gives you access to all of the features, including personalized email support. Add a dollar for the Family Plan and increase the user limit from 1 to 6 and get exclusive features like a family manager dashboard and unlimited shared folder. Take note that LastPass doesn't offer any money-back guarantee, but you can try either of the two plans FREE for 30 days.


CUSTOMER SUPPORT

Sadly, this is one area that LastPass really needs to improve on. Granted, it's unlikely that you'll require extensive technical support while using a password manager. But in those rare instances that you do need help, forget getting real-time assistance. LastPass does not have a live chat or phone support. To be fair, few other password managers do. Instead, you'll be directed to their knowledge base section, and if that doesn't resolve your issue, you can send them an email.

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